Well organized. GOOD group leaders! The water was much appreciated. Parts of Charleston were not included. For example, the tour group never got to see the waterfront, Rainbow Row and King St. My third time to Charleston, so I know what the group missed. The Hyatt Place was unacceptable. On Thursday, my room was flooded. Water in the bathroom (toilet paper was dripping wet) all carpet soaked, bed was soaked, etc. The hotel didn't bother to let me know. It was only when I went to the front desk I found out I had to change rooms. I ask the woman at the front desk "when was I going to find out?" "Well ... DON'T ASK ME!!!!!". Tea Garden, cruise and Okra Grill were the best. Other than that, too, too, too much fast food. It's also not acceptable to get back so late. The staff at Aging and Family Services is fantastic!